At Bev Marks we pride ourselves on providing exceptional customer service, and to achieve that, our staff are rigorously trained to ensure they are the most knowledgeable people in bedding.

All Team members are factory trained on the ‘ins and outs’ of our products, so they really know their stuff, and that's not all! We regularly survey recent customers to get their impressions and feedback, and use it to strive for even higher standards of customer satisfaction.

All these efforts make our customer service truly exceptional.   Our Team members are bedding experts, factory trained on the ‘ins and outs’ of our products, who get regular quarterly feedback on how well they have served our customers, as rated by our customers. With comitment like this, is it any wonder our team members serve you better?

But don't just take our word for it, read these recent unsolicited testimonials from customers who were so greatful for the excellent service they received, they wrote to us to say thanks.

Bev Marks Mildura 11th September 2009
Dear James,
I just wanted to write you a letter to say thank you to you and your team at the Mildura Bev Marks Store. Purchasing a bed has never been so enjoyable. Your staff, Steve and Christian knew their products so well. It was a breeze going through the benefits of the many choices available and finding the right bed for us. They also helped us select pillows and linen to complement our choice. We took our time in selecting and we never felt rushed, they made it fun and we would recommend your store to our family and friends.

You have made a customer for life.

Kind regards,
Rebecca

Bev Marks Nunawading 24th September 2009
Six weeks ago I brought my elderly physically disabled mother into the store looking for a recliner lift chair. We were both very impressed with the care and attention given by Matt. He assisted us to find the perfect chair and cushion back for Mum, and we ordered one, though there was to be an eight week wait. My mother has received her chair in six weeks and is delghted with it, and with the service provided by Matt and the delivery men. So from my mother Mavis and myself – thank you.

Yours sincerely,

Experience the difference great service can make for yourself, browse our product range, print out some discount vochers and come into our stores. We'll really look after you, you can count on it.